Shipping Policy

From a customer-service perspective, orders can be delivered only in the United States. Free standard shipping applies throughout the U.S., and each dispatched package is accompanied by tracking.

In keeping with our customer promise, the processing window is 1-2 business days and does not include weekends or U.S. public holidays. Estimated carrier delivery then requires another 4-6 business days from dispatch.

To explain the outcome directly, we communicate dispatch and tracking through the checkout contact record. Please verify every address field before ordering and contact support at once about an error, since changes may not be possible after processing starts.

To explain the outcome directly, carrier congestion, weather events, delivery-address issues, high-demand periods, and external disruptions may delay an otherwise estimated arrival.

For consistent order handling, orders that have not shipped may be cancelled; once shipped, they fall under the Refund Policy. Applicable law determines all tax charges.

Shipping and tracking assistance: support@thhehoneypotcraft.shop or 512-994-0091, Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles).

Merchant Information
Brand/store name: thhehoneypot
Contact email: support@thhehoneypotcraft.shop
Phone: 512-994-0091
Physical address: 4492 Valley Ln, Paso Robles, California, 93446, United States
Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles)