Refund Policy

To state the rule precisely, after receiving an order, a customer may request either a no-reason return or an exchange for 30 days.

In keeping with our customer promise, return authorization must be obtained from support@thhehoneypotcraft.shop. thhehoneypot bears the approved return-shipping expense for change-of-mind returns, exchanges, quality concerns, damage, defects, wrong shipments, and missing merchandise; instructions or a prepaid label will be provided.

To explain the outcome directly, we cannot accept a preference-based return for custom merchandise, clearance or Final Sale goods, gift cards, or opened intimate and hygiene-sensitive products. Quality failures, transit damage, wrong items, missing items, and rights that cannot legally be waived remain protected.

For an informed purchase, use the provided instructions to send eligible goods safely, retaining original components and packaging where reasonably practicable. An approved credit is released to the original form of payment after inspection and generally reaches the account within 5-10 business days.

As the applicable store rule, contact us promptly to cancel before fulfillment ships. A dispatched order is instead handled through the return terms stated here.

Authorized return address: 4492 Valley Ln, Paso Robles, California, 93446, United States

Refund and exchange support: support@thhehoneypotcraft.shop or 512-994-0091, Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles).

Merchant Information
Brand/store name: thhehoneypot
Contact email: support@thhehoneypotcraft.shop
Phone: 512-994-0091
Physical address: 4492 Valley Ln, Paso Robles, California, 93446, United States
Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles)